CAREERS

At ESD® we are passionate about hiring dedicated professionals from a variety of backgrounds. Our people are what make us unique and we are always seeking additional talent to add to the ESD® family.  If you thrive in a fast-paced environment and are eager to join an innovative team with a proven track record, we’d love to hear from you!

AVAILABLE POSITIONS AT ESD®

Software Developer

JOB DESCRIPTION:

As a software engineer, you will be involved in design and development of exciting new payment systems for vended laundry and other areas.

RESPONSIBILITIES:

  • Analyze and develop software solutions
  • Work on projects alone or in a small team
  • Work with project manager or product owner to meet specification needs
  • Recommend software upgrades to optimize operational efficiency
  • Collaborate with other developers to design and optimize code
  • Create flowcharts and user guides for new and existing programs
  • Document all programming tasks and procedures
  • Perform routine software maintenance

QUALIFICATIONS:

  • At least 5 years of professional experience in software development
  • Bachelor’s Degree+ in Computer Science or equivalent
  • Proficiency in C#, VB.NET, and Java programming languages
  • Advanced understanding of ASP.NET and related technologies
  • Android and iOS Development experience is a plus
  • Familiarity with relational databases such as SQL Server
  • Deadline and detail-oriented
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Technical Support

JOB DESCRIPTION:

We are seeking a Technical Support Representative to join our team! You will resolve computer and software related issues for our clients. This position requires good telephone skills and excellent customer service orientation. Software, hardware and product training will be provided, however, a solid understanding of standard software functionality in Windows environment is required.

RESPONSIBILITIES:

  • Provide technical assistance with computer hardware and software
  • Resolve issues for clients via phone, in person, or electronically
  • Track customer issues and resolutions

QUALIFICATIONS:

  • Previous experience in IT, customer service, or other related fields
  • Ability to build rapport with clients
  • Strong troubleshooting and critical thinking skills
  • Positive and professional demeanor
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