MASTERLINK QUICK LINKS
CUSTOMER & VENDED LAUNDRY OWNER APPEAL
Engineered for small laundries with up to 8 pieces of equipment, MasterLink is a cost-effective way to add payment versatility while building customer loyalty. Depending on the CardSlide selected, MasterLink can accept credit/debit card and coins, or debit/credit cards and SmartCard. If the location is to accept SmartCards, a Value Transfer Machine (VTM™) will be needed to allow the end-user to reload value onto their loyalty card. MasterLink offers many of the bells and whistles of larger systems, including access to ESD's MyLaundryLink management website and the Laundry Aware monitoring system.
HOW IT WORKS
When a credit or debit card is swiped at the washer or dryer, the CardSlide wirelessly sends the data to a the MasterLink CardSlide Reader, which is connected to a cellular internet line. The MasterLink reader sends credit card information over the air to a PCI compliant, ESD-hosted server where the request is then sent to the processing bank. Although displayed differently, both types of ESD wireless readers (CrossLink and SmartLink) display the result of the transaction request. Since CrossLink readers do not feature a built-in display, either a green or red light will illuminate. On SmartLink readers, the words "approved" or "declined" will scroll across the display. The entire transaction process takes just a few seconds to complete.
MYLAUNDRYLINK – THE SUPERIOR MANAGEMENT SOFTWARE BY ESD
Using an Internet-enabled device, vended laundry owners can log into MyLaundryLink and get real-time information about their stores. They can track coin, credit/debit card, and loyalty card income on all washers and dryers with an ESD CardSlide. MyLaundryLink, which is maintained by ESD via a secure website, is accessible by entering your unique username and password. You can view income reports, tweak laundry equipment programs, and monitor loyalty cards via your remote computer or smartphone. This connectivity gives laundry owners full accountability and versatility that includes the ability to change vend price, run specials, start laundry equipment and view revenue hour by hour. Owners can also check coin usage before coin collection!
LAUNDRY AWARE MONITORING SYSTEM
The MasterLink System supports ESD Laundry Aware, which allows residents to monitor whether or not laundry equipment is available online, before they ever get to the laundry room. This potentially saves them time and headaches. Additionally, the system allows residents to monitor the status of their laundry and they can receive an email or text when it is complete!
ESD's smartphone app is available for both iPhone and Android. The phone app allows customers to view the status of a washer or dryer, start a machine, and view their own transaction history. Customers can do a load of laundry and go shopping, study for an exam, or run other errands. Once laundry is completed, the system will send a text to their smartphones to alert them! Additionally, when a loyalty card is linked to the smartphone, all transactions are available via the app – making it simple for customers to track their spending and see how much is left on their account. Since all data is linked through the app, vended laundry owners can also push promotions and news to customers' smartphones.
SmartCard is provided by ESD's limited factory warranty. Contact ESD for more information.