MASTERLINK QUICK LINKS
CUSTOMER & VENDED LAUNDRY OWNER APPEAL
Engineered for small laundries with up to 8 pieces of equipment, MasterLink is a cost-effective way to add payment versatility while building customer loyalty. Depending on the CardSlide selected, MasterLink can accept coins, SmartCards, debit/credit and loyalty cards. Wireless and simple to install, it is also less expensive because it requires fewer components. Nonetheless, MasterLink offers many of the bells and whistles of larger systems, including access to MyLaundryLink management software and the Laundry Aware Monitoring System.
HOW IT WORKS
When a credit or debit card is swiped at the washer or dryer, the CardSlide wirelessly sends the data to a the MasterLink CardSlide Reader, which features an internal router. That router transmits the data to a local modem, which is connected to an Internet line. The modem sends the information to an ESD-hosted server where the request is moved on for processing. If the customer's credit card company approves the transaction, an approved message is returned via the same route and a small green light on the external card swipe illuminates. The CardSlide display counts down the proper vend price and a pulse is sent to start the machine. This takes just a few milliseconds to complete. In the event the credit request is denied, that message will be returned and a small red light on the card swipe will illuminate. In a MasterLink location, there is one MasterLink reader for every 8 readers. The non-MasterLink readers are avaiable in two different vaieties: SmartLink and CrossLink.
MYLAUNDRYLINK – THE SUPERIOR MANAGEMENT SOFTWARE BY ESD
Using an Internet-enabled device, vended laundry owners can log into MyLaundryLink and get real-time information about their stores. They can track coin, credit card and debit card income on all washers and dryers with an ESD CardSlide. MyLaundryLink, which is maintained by ESD via a secure website, is accessible by entering a unique username and password. View income reports, tweak laundry equipment programs and monitor loyalty cards via your remote computer or smartphone using the Internet. This connectivity gives laundry owners full accountability and versatility that includes the ability to change vend price, run specials, start laundry equipment and view revenue hour by hour. Owners can also check coin usage before coin collection!
The MasterLink System allows residents to monitor whether or not laundry equipment is available online, before they ever get to the laundry room. This saves them time and headaches. Additionally, the system allows residents to monitor the status of their laundry and to receive an email or text when it is complete!
ESD's smartphone app is available for both iPhone and Android. Search for "CyberLaundry" from ESD. The phone app allows customers to view the status of a washer or dryer, start a machine, and view their own account's transaction history. Customers can do a load of laundry and go shopping, study for an exam, or run other errands. Once laundry is completed, the system will send a text to their smartphones to alert them! Additionally, when a loyalty card is linked to the smartphone, all transactions are available via the app – making it simple for customers to track their spending and see how much is left on their account. Since all data is linked through the app, vended laundry owners can also push promotions and news to customers' smartphones.
SmartCard is provided by ESD's limited factory warranty. Contact ESD for more information.